Frequently Asked Questions


What Shipping Methods Are Available?

We offer a variety of options regarding delivery of goods to our customers,

  • We can courier your products directly from our warehouse to your location anywhere in South Africa
  • We provider delivery to Local customers who reside within a 30km Radius of Randburg

How Long Will it Take To Get My Package?

All goods that are available at the time of order are dispatched within 24hrs from receiving the proof of payment.
All local orders are scheduled a day in advance, there’s a 24hrs waiting period before our driver makes deliveries to local customers

How Do I Track My Order?

We’ll provide you a tracking code so that you can track your items from the moment they leave our premises,

How Do I Place an Order?

You can place an order online, or you can contact our sales Department @ 011 462 0000. You can request a solution quote and place an order with anyone of the sales representatives.

How Should I to Contact if I Have Any Queries?

For all queries you are welcome to contact our office at 011 462 0000 or email our support team at

Do I Need an Account to Place an Order?

For all online orders it is required that you create an account, provide your name, surname and contact details.

Similarly, you are required to supply the same information for over telephonic enquiry

Do you have in house service & repairs?

We provide maintenance and repair services for our under warranty products,