Privacy Policy

1. Information We Collect

We may collect and process the following types of information:

• Personal Information: Name, email address, phone number, billing address, and other details you provide when making a purchase, inquiry, or signing up for services.
• Payment Information: We process payments via secure third-party gateways. We do not store your payment details.
• Technical Data: IP address, browser type, device information, and website usage data.
• Cookies & Tracking Data: We use cookies and tracking technologies to improve user experience and analyse website traffic.

2. How We Use Your Information

We use your information to:

• Process orders, rentals, and payments.
• Provide customer support and respond to inquiries.
• Improve our website and services.
• Send marketing and promotional content (you can opt out anytime).
• Comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with:

• Service Providers: Payment processors, delivery partners, and other third-party vendors that assist in service delivery.
• Legal Authorities: If required by law, to comply with legal obligations or protect our rights.
• Advertising and analytics partners: To measure and improve our advertising, we share limited information with advertising platforms, including Meta (Facebook and Instagram) and Google. This includes activity collected through cookies and tools such as the Meta Pixel, and hashed identifiers such as your email address or phone number sent through the Meta Conversions API. These partners use this data to attribute sales and show you more relevant ads. You can control how Meta uses your activity through the Off-Facebook Activity settings in your Meta account.

4. Data Security

We implement appropriate security measures to protect your personal data from unauthorised access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights & Choices

Under POPIA (South Africa) and GDPR (if applicable), you have the right to:

• Access, correct, or delete your personal data.
• Withdraw consent for marketing communications.
• Request a copy of the data we hold about you.

To exercise your rights, contact us at info@prosales.co.za.

6. Cookies & Tracking Technologies

We use cookies to improve website functionality, analyse visitor behaviour, and deliver personalised content. You can manage your cookie preferences in your browser settings.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to read their privacy policies.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Last Updated” date. Continued use of our website means you accept the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy, contact us at:

Prosales Broadcast
75 Fleet Street, Ferndale, Johannesburg
info@prosales.co.za
+27 11 462 0000